About ZAPT
ZAPT is operations software for service businesses, shaped to how each team works and built and maintained by the ZAPT team rather than sold as a fixed product. Tell them what your business needs, and they build it. Instead of making operators bend their process around generic software, ZAPT runs every customer on one shared platform and tailors it around quoting, scheduling, stock, job tracking, and compliance. Its founders bring applied machine learning experience, and structured operational data sits at the center, laying groundwork for both today's apps and future AI agents instead of relying on a generic chatbot. Key features include plain-language setup, same-day changes, a shared data model for quotes, job cards, stock, and invoices, plus built-in Xero accounting sync and Stripe payments. Pricing is a flat $170 per month after a 7-day free trial, with no tiers or per-app charges.
Key Features
- Tailored And Maintained For You: ZAPT shapes the platform around each customer's operations and keeps maintaining it, so apps like Trade Desk, Stockpile, or Physio Manager become a fit for the business rather than a menu to pick from.
- Plain-Language Setup: New customers describe how their business runs, and ZAPT turns that into a working starting point instead of a blank canvas.
- Same-Day Changes: When a team spots a gap, ZAPT typically ships the fix straight into their workspace that same day, skipping long project cycles.
- One Shared Data Model: Quotes, job cards, stock, and invoices share a single platform, so nothing gets stranded across disconnected tools.
- Built-In Integrations: Xero accounting sync and Stripe payments come built in, with other integrations available on request.
Pricing Details
- Free Trial: 7 days free; no card required.
- Subscription: $170 per month; includes every app on the platform, all updates, one shared data platform, direct founder support, and no tiers, per-app charges, or usage fees.
Pros
- Custom Feel Without Custom Cost: A shared platform shaped per business costs far less than a full bespoke build.
- Founder-Level Support: Customers deal directly with the founders by email or call, which makes gathering requirements and iterating surprisingly human for a SaaS product.
- No Code For End Users: Teams work through configured screens and workflows while ZAPT handles all engineering and hosting.
- Built For Long-Term AI Use: Structured processes come first, so future AI agents can act on consistent operational data instead of just summarizing documents.
Cons
- Managed, Not Pure DIY: Teams wanting a drag-and-drop builder with full self-service control will find ZAPT more service-led than expected.
- Integrations Beyond The Basics Are On Request: Xero and Stripe are built in, but heavier third-party needs should be confirmed up front.
- Single Flat Price: Simple, but it may feel rich for very small teams running just one light workflow.
Use Cases
- Trades and Field Service Businesses: Quoting on site, attaching photos to job cards, and keeping scheduling and invoicing together.
- Inventory-Heavy Small Businesses: Keeping stock, orders, and job usage aligned instead of juggling spreadsheets.
- Healthcare and Wellness Providers: Coordinating schedules, notes, and compliance through apps such as Wellbook or Physio Manager.
- Financial and Professional Services: Running deal pipelines, documentation, and regulatory tracking.
- Uncommon Use Cases: Adopted by niche compliance and inspection firms standardizing messy processes; used by founders who want operations software in place from day one rather than after growth pains hit.
